sbet7 Privacy Policy

1. Introduction

sbet7 is an online gaming platform serving Filipino players across the Philippines, including Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond. We are committed to protecting the privacy and personal data of every player who trusts us with their information.

This Privacy Policy applies to all personal data collected through the sbet7 website, mobile application, customer support channels, and any other interaction you have with the sbet7 platform. It should be read together with our Terms & Conditions and Responsible Gaming Policy.

sbet7 acts as the data controller for the personal information described in this policy. This means we determine the purposes and means by which your personal data is processed. Where we engage third-party service providers to process data on our behalf, they act as data processors and are bound by contractual obligations consistent with this policy.

2. Personal Data We Collect

sbet7 collects only the personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

2.1 Identity and Contact Information

• Full legal name
• Date of birth (to verify the 21+ age requirement)
• Email address
• Mobile phone number
• Residential address (city, province, postal code)
• Government-issued identification document details (e.g., Philippine passport, SSS ID, UMID, driver's license, PhilSys national ID)

2.2 Financial Information

• GCash account number or registered mobile number
• PayMaya account details
• BPI, BDO, or Metrobank account details (account name and number, as required for withdrawals)
• Transaction history, including deposits, withdrawals, and wager records

2.3 Gaming Activity Data

• Game session logs, including games played, wagers placed, and outcomes
• Bonus and promotion usage history
• Responsible gaming tool settings (deposit limits, self-exclusion status)

2.4 Technical and Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Pages visited, features used, and time spent on the platform
• Login timestamps and session duration
• Cookie identifiers and similar tracking data (see Section 8)

2.5 Communications Data

• Customer support chat logs and email correspondence
• Survey responses and feedback submissions
• Complaints and dispute records

3. How We Collect Your Data

sbet7 collects personal data through the following channels:

• Registration: When you create a sbet7 account, you provide identity, contact, and age verification information directly.
• Identity Verification (KYC): When you submit documents to verify your identity, age, or source of funds, we collect the information contained in those documents.
• Deposits and Withdrawals: When you transact via GCash, PayMaya, BPI, BDO, or Metrobank, we receive transaction confirmation data from the relevant payment provider.
• Platform Use: We automatically collect technical and usage data as you navigate and interact with the sbet7 platform.
• Customer Support: When you contact our support team, we collect the information you provide in that interaction.
• Cookies and Tracking Technologies: We collect certain data automatically through cookies and similar technologies as described in Section 8.
• Third-Party Sources: We may receive data from identity verification service providers, fraud prevention agencies, and payment processors to supplement the information you provide directly.

4. How We Use Your Personal Data

sbet7 uses the personal data we collect for the following purposes:

sbet7 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by law or where you have given explicit consent.

5. Legal Basis for Processing

sbet7 processes your personal data on the following legal bases under the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules:

• Contractual necessity: Processing required to fulfill our obligations under the sbet7 Terms & Conditions, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including AML obligations, PAGCOR regulatory requirements, and tax reporting.
• Legitimate interests: Processing necessary for fraud prevention, platform security, responsible gaming monitoring, and service improvement, where such interests are not overridden by your rights and freedoms.
• Consent: Where we rely on your consent as the legal basis for processing — such as for optional marketing communications — you may withdraw that consent at any time by contacting support or updating your account preferences.

6. Data Sharing and Disclosure

sbet7 does not sell, rent, or trade your personal data. We share personal data only in the following circumstances:

6.1 Service Providers

We engage trusted third-party service providers to assist in operating the sbet7 platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting providers, and customer support platforms. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.

6.2 Regulatory and Law Enforcement Authorities

sbet7 may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), the Bureau of Internal Revenue (BIR), or other competent Philippine government authorities where required by law, court order, or regulatory directive.

6.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of sbet7's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.

6.4 Protection of Rights

sbet7 may disclose personal data where we reasonably believe disclosure is necessary to protect the rights, property, or safety of sbet7, its players, or the public, including for fraud prevention and investigation purposes.

7. Data Retention

sbet7 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law and regulation. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with AML record-keeping requirements.
• Transaction and financial records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act (AMLA) and BIR regulations.
• Gaming activity logs: Retained for a minimum of three (3) years from the date of the session.
• Customer support records: Retained for three (3) years from the date of the interaction, or longer if related to an ongoing dispute or regulatory matter.
• Technical and usage data: Retained for up to twelve (12) months, after which it is aggregated or anonymized.

When personal data is no longer required, sbet7 securely deletes or anonymizes it in accordance with our internal data disposal procedures.

8. Cookies and Tracking Technologies

sbet7 uses cookies and similar technologies (such as local storage and session tokens) to operate and improve the platform. The types of cookies we use are:

8.1 Strictly Necessary Cookies

These cookies are essential for the sbet7 platform to function. They enable core features such as account login, session management, and security. These cookies cannot be disabled without affecting platform functionality.

8.2 Functional Cookies

These cookies remember your preferences and settings — such as your preferred language, display settings, and responsible gaming tool configurations — to provide a more personalized experience on sbet7.

8.3 Analytics Cookies

sbet7 uses analytics cookies to understand how players interact with the platform, which pages are most visited, and where technical issues occur. This data is used in aggregate form to improve the sbet7 experience. We do not use third-party advertising or behavioral tracking cookies.

You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair your ability to use the sbet7 platform. For more information on managing cookies in your browser, refer to your browser's help documentation.

9. Data Security

sbet7 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the sbet7 platform
• Encryption of sensitive data at rest, including financial account details and government ID information
• Role-based access controls limiting staff access to personal data on a need-to-know basis
• Regular security assessments and vulnerability testing of the sbet7 platform
• Multi-factor authentication options for player accounts
• Monitoring systems to detect and respond to suspicious activity and potential data breaches
• Staff training on data protection obligations and secure data handling practices

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, sbet7 will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the Data Privacy Act of 2012.

10. Your Privacy Rights

Under the Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights with respect to your personal data held by sbet7:

• Right to be informed: You have the right to be informed about how your personal data is collected and processed. This Privacy Policy fulfills that obligation.
• Right of access: You may request a copy of the personal data sbet7 holds about you, along with information about how it is being used.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: Subject to our legal and regulatory retention obligations, you may request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
• Right to object: You may object to the processing of your personal data where we rely on legitimate interests as the legal basis, unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to data portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data protection rights have been violated.

To exercise any of these rights, please contact the sbet7 Data Protection Officer via the contact details in Section 13. We will respond to your request within thirty (30) calendar days, or within the timeframe required by applicable law.

Please note that certain rights may be limited where processing is required for compliance with a legal obligation, for the performance of a task carried out in the public interest, or for the establishment, exercise, or defense of legal claims.

11. Children's Privacy and Age Restriction

sbet7 is strictly intended for individuals who are at least 21 years of age, in accordance with the age restriction applicable to casino-style online gaming in the Philippines. sbet7 does not knowingly collect personal data from individuals under the age of 21.

During registration, sbet7 requires all players to confirm that they are 21 years of age or older. sbet7 may request documentary proof of age at any time and will suspend accounts where age verification cannot be completed satisfactorily.

If sbet7 becomes aware that personal data has been collected from an individual under the age of 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on sbet7, please contact us immediately at the details provided in Section 13.

12. Changes to This Privacy Policy

sbet7 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.

Where changes are material, sbet7 will notify registered players via email or an in-platform notification prior to the changes taking effect. Your continued use of the sbet7 platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms.

We encourage you to review this Privacy Policy periodically to stay informed about how sbet7 protects your personal data.

13. Contact Us & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by sbet7, please contact our Data Protection Officer (DPO):

If you are not satisfied with our response to your privacy inquiry, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.